Returns & Exchanges
At Cloudflare, we want to ensure you are completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the return authorization form is included inside the box.
Ship the Items
Attach the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing